Enhance Customer Experience with Direct Inward Dialing (DID) Numbers
At Trunk.us, we understand that time is valuable for both your customers and your team. That’s why we offer Direct Inward Dialing (DID) numbers, allowing your customers to bypass lengthy menus or call queues and directly connect with the person they need to speak with. This streamlined approach not only improves customer satisfaction but also makes your business communications more efficient.
How DID Numbers Work
With DID numbers, you can assign individual phone numbers to different team members, departments, or locations within your organization. Instead of customers calling a general number and navigating an automated menu or waiting in a queue, they can dial a specific extension and reach the right person directly. This feature is especially beneficial for businesses with multiple departments or for those who want to give a personal touch to their communication.
For example, your IVR menu could look like this:
- Dial 1 for Accounts
- Dial 2 for Support
- Dial 3 for Sales
However, with DID numbers, customers can bypass the menu entirely by directly dialing the extension they need. Whether they’re calling a sales representative, customer support agent, or your accounting department, DID numbers provide an instant connection, improving response times and customer satisfaction.
International DID Numbers
Expand your business globally with ease by setting up international DID numbers. Whether you have a remote team, international customers, or a presence in multiple countries, Trunk.us allows you to purchase local DID numbers for any country of your choice. This means that even if your team is spread across the world, your customers can call a local number without paying expensive international call rates. This feature makes your business appear more accessible and localized, fostering trust and improving customer relations globally.
For example, a customer in Germany can call a local DID number in their country to reach your sales team based in the US—no international charges on their end. This simplifies communication, especially if your business caters to clients from different regions.
Check out Trunk.us’ DID rates today and experience the difference.
| Country | OTC Rate | MRC Rate |
|---|---|---|
Albania |
140 | 70 |
Argentina |
85 | 45 |
Australia |
60 | 30 |
Austria |
60 | 30 |
Belgium |
45 | 20 |
Bolivia |
280 | 180 |
Bosnia and Herzegovina |
110 | 60 |
Brazil |
60 | 30 |
Bulgaria |
60 | 30 |
Canada |
45 | 20 |
Chile |
100 | 50 |
China |
180 | 110 |
Colombia |
140 | 90 |
Croatia |
60 | 30 |
Cyprus |
100 | 50 |
Czech Republic |
60 | 30 |
Denmark |
60 | 30 |
Dominican Republic |
85 | 45 |
El Salvador |
110 | 60 |
Estonia |
85 | 45 |
Finland |
110 | 60 |
France |
85 | 45 |
Georgia |
140 | 70 |
Germany |
140 | 70 |
Greece |
140 | 70 |
Hong Kong |
140 | 70 |
Hungary |
140 | 70 |
India |
140 | 70 |
Indonesia |
140 | 70 |
Ireland |
140 | 70 |
Israel |
140 | 70 |
Italy |
140 | 70 |
Jamaica |
140 | 70 |
| Country | OTC Rate | MRC Rate |
|---|---|---|
Japan |
140 | 70 |
Latvia |
140 | 70 |
Lithuania |
140 | 70 |
Luxembourg |
140 | 70 |
Malaysia |
140 | 70 |
Malta |
140 | 70 |
Mexico |
140 | 70 |
Netherlands |
140 | 70 |
New Zealand |
140 | 70 |
Norway |
140 | 70 |
Panama |
140 | 70 |
Peru |
140 | 70 |
Philippines |
140 | 70 |
Poland |
140 | 70 |
Portugal |
140 | 70 |
Puerto Rico |
140 | 70 |
Romania |
140 | 70 |
Singapore |
140 | 70 |
Slovakia |
140 | 70 |
Slovenia |
140 | 70 |
South Africa |
140 | 70 |
South Korea |
140 | 70 |
Spain |
140 | 70 |
Sweden |
140 | 70 |
Switzerland |
140 | 70 |
Thailand |
140 | 70 |
Turkey |
140 | 70 |
Ukraine |
140 | 70 |
United Kingdom |
140 | 70 |
United States |
140 | 70 |
Vietnam |
140 | 70 |
Venezuela |
140 | 70 |
Cost-Effective DID Rates
Trunk.us offers competitive and affordable DID rates across a variety of countries, helping you save on international call costs while still providing your customers with a seamless experience. Whether you’re looking for a local DID in the U.S., Canada, Europe, or anywhere else in the world, our flexible pricing models ensure that you only pay for what you need, without hidden fees or complicated billing structures.
By choosing Trunk.us for your DID needs, you’re not only enhancing your customer service but also cutting down on your communication costs. Our rates are designed to help businesses of all sizes thrive, whether you’re a small business expanding globally or a large enterprise managing multiple offices.
Benefits of DID Numbers
- Direct Communication: Connect with team members or departments instantly without navigating an automated system.
- Global Reach: Offer local numbers in various countries, allowing customers to call you without international call fees.
- Professional Appearance: Local DID numbers can give your business a more regional, professional presence, even if you’re operating from a single location.
- Cost Efficiency: Save money on international communication and line rental by utilizing a streamlined DID system.
- Flexibility: Easily add, remove, or change your DID numbers as your business grows or needs evolve.
With Trunk.us, you get more than just a phone number; you get a comprehensive communication solution designed to improve the efficiency, accessibility, and affordability of your business.
Ready to set up your own DID numbers and enhance your customer experience?