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Unify Your Digital Platforms with mConnect's Contact Center Solution

Communication happens across various platforms: social media, messaging apps, phone calls, emails, support tickets, website live chat, SMS, and CRM systems. Without a centralized solution, agents would need to log into each platform separately, wasting valuable time and increasing the risk of missing important customer interactions. That’s where a comprehensive contact center solution like mConnect comes in.

Easy Management

Managing your Cloud PBX shouldn’t be a hassle. With our easy-to-use, web-based management console, you can control your entire system from anywhere, at any time. There’s no need for complex hardware or in-house servers—our hosted service ensures your PBX runs smoothly, so you can focus on growing your business.

  • Web-Based Management Console: Full control over your system, anytime, anywhere.
  • Simple Extension Management: Easily add or remove extensions with just a few clicks.
  • Plug & Play Compatibility: Seamless integration with our SIP Trunk for instant connectivity.

Cost Savings

Say goodbye to expensive on-site hardware and maintenance costs. With our Cloud PBX, you only pay for what you use, allowing you to save on installation, licensing, and ongoing operational expenses. Our competitive pricing plans ensure you get maximum value while reducing communication overhead.

  • Affordable Licensing: Pay per call, not per user, saving you money as your business grows.
  • Cost-Effective Hosting: No need for costly on-premise equipment or server maintenance.
  • Competitive SIP Trunking Plans: Flexible SIP Trunking options that reduce telecommunication costs.

Scalability & Flexibility

Our Cloud PBX solution grows with your business. Whether you're adding new employees, expanding to new locations, or adding more features, scaling your system is simple and cost-effective. Our flexible plans let you adjust your services based on your unique needs.

  • Instantly Add or Remove Extensions: Scale your communication system as your team grows.
  • Flexible Plans: Customize your service plan to fit your business requirements.
  • Adapt to Growth: Easily adjust services, phone numbers, or features whenever necessary.

Work from Anywhere

With our Cloud PBX, your team can stay connected, no matter where they are. Our mobile apps, desktop applications, and web-based conferencing tools allow you to work remotely without missing a beat. Whether in the office, at home, or on the go, your team can manage calls, meetings, and messages effortlessly.

  • Mobile Apps for Android & iOS: Stay connected from your smartphone, anytime, anywhere.
  • Desktop Apps for Windows & Mac: Access your system from any device.
  • Web-Based Conferencing: Hold meetings directly in your browser with no downloads required.

Advanced Features for Contact Centers

Our Cloud PBX is ideal for businesses with customer support teams or contact centers. Advanced call center features, including CRM integration, call reporting, and custom wallboards, help you optimize your team’s productivity and performance.

  • CRM & Social Media Integrations: Easily track and manage customer interactions.
  • Call Reporting & Analytics: Get valuable insights into your team’s performance with real-time reports.
  • Live Chat & Fax to Email: Offer multiple communication channels to connect with customers.
  • Customizable Wallboards: Visualize key metrics and track performance in real time.

Security and Reliability

Keep your communications secure with advanced encryption protocols, ensuring your data and calls remain private. Our Cloud PBX service is hosted on a reliable infrastructure with built-in redundancy, so you never have to worry about downtime or interruptions.

  • Advanced Encryption (SRTP & TLS): Protect your sensitive data and communications.
  • Redundant Hosting: Ensure reliability with our fault-tolerant cloud infrastructure.

Benefits of Cloud PBX

  • Simplified Management: Access and control your PBX from anywhere with a user-friendly interface.
  • Cost-Effective: Save on equipment, maintenance, and licensing fees.
  • Scalable: Add features and extensions easily as your business grows.
  • Mobile and Remote-Friendly: Keep your team connected with mobile apps and web conferencing.
  • Powerful Features: Leverage advanced tools for communication, collaboration, and reporting.
  • Security and Reliability: Trust in our secure and dependable cloud infrastructure.

Our Cloud PBX solution provides everything your business needs to stay connected and efficient, all while keeping costs low and flexibility high. Experience seamless communication, whether your team is in the office or working remotely.

Ready to take your business communications to the next level?

Get started with our Cloud PBX solution today.

Plans & Pricing